Banking customers today expect services to be available anywhere, immediately and on-demand. With payments sitting at the heart of the customer relationship, the move to instant payments is essential to provide the level of service that customers increasingly demand.
With over 20 domestic instant payment schemes already live today around the world, and many others in the planning or development phase, instant payments is rapidly becoming the "new normal".
Instant payments provide the foundation for tomorrow's digital payment products. Financial institutions that delay implementation risk losing market share to fast-moving competitors.